Check out The Muscle Store on Yelp

Account Navigation

Account Navigation

Currency - All prices are in AUD

Currency - All prices are in AUD
 Loading... Please wait...
MuscleStoreUSA

Info, Shipping & Returns

 
Your One Stop Fitness Shop for Men and Women. We offer a full line of products to help you improve your health & fitness level. From vitamins, herbs & sports nutrition to lifting gear & fitness apparel. We have what you need.
 
Need to contact us? We can be reached at
The Muscle Store
3805 Nazareth Pike
Bethlehem, PA 18020
610-419-8706
info@musclestoreusa.com

We are open Monday through Saturday from 10 am to 7 pm EST

We accept VISA, MasterCard and Discover. Sorry, we do not accept American Express or Personal Checks.
 
Stay Current! Sign up for our newsletter and follow us on social media. We are on Facebook, Twitter, Pinterest, Instagram, Tumblr and Google+. We focus on informative (and humorous) posts and it is a great way to keep up with product updates and sales.
 
Discount Card:
In store we offer a free Discount Card that provides an additional 10% off our already discounted prices on all store items with the exception of promotional sale or clearance items, protein bars and drinks. Online, this additonal 10% discount has already been factored into our selling price so that our online customers do not miss out.
 
business-cards-discount-card-jpeg-small.jpg
 
Shipping Information:
Domestic orders are most commonly shipped via USPS Priority Mail however we may occassionally ship via UPS or FedEx at our discretion. We charge a flat rate of $7.00 for ground shipping your items. We try and ship within 48 hours of the time we receive your order, but are usually successful at shipping within 24 hours. Please make sure you provide us with accurate shipping information and a phone number in case we need to reach you about your order.

Free Shipping: We offer free shipping on all orders of $150.00 or more, no code necessary. We also offer FREE SHIPPING to the following:
  • Free Military Shipping on orders of $50 or more to all military addresses! Use code military during checkout.
  • Free Local Shipping (within Lehigh Valley) on orders of $50 or up. Use code freeship-lv.
  • Free Shipping for all orders shipping within Pennsylvania of $50 or more (anywhere in PA). Use code freeship-pa.
  • Free Shipping to customers of ourprevious store location in Lantana Florida on orders of $50 or more. Use code freeship-lantcust.
  • Free Shipping for all orders of $150 or more shipping anywhere within the Continental United States. No code necessary.
 
Return Policy:
You may return most new, unopened items within 14 days of delivery for a full refund, minus the shipping cost we incurred to send it. If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order. Merchandise must be returned at your expense within 14 days of your receipt of shipment. It must be in unopened and perfect condition in order to receive full credit. Please note: Prohormones are not returnable.
 
Opened items will only be accepted for return if there is a defect or problem with the item, at our discretion. They will be credited based on the unused portion or, if the manufacturer of the item is willing to accept the returned item, we will refund 100% of the item, excluding shipping. Please note that it takes time for the us to contact and then receive a response from the manufacturers.
 
On the rare occasion that we may ship you an item other than what you ordered, do not open the product. Please contact us so we can exchange it.  In the event that the return is a result of our error (you received an incorrect item, etc.), we will pay the return shipping costs.

Refunds will either be issued by crediting back the credit card used for the purchase or by store check, at our discretion. You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days) or for you to receive a refund check from us.

Please note that some shippers, UPS and FedEx, charge shippers for the return of undeliverable packages, including but not limited to, refused packages and those where three delivery attempts were unsuccessful. If your package is returned to us for any of these reasons, you will be responsible for our actual cost to ship the package and the return charges.

Our address for returns is: The Muscle Store, 3805 Nazareth Pike, Bethlehem, PA 18020 610-419-8706

Please note: Prohormones are not returnable.
 
Any questions? Call us at 610-419-8706. 10 to 7 Monday through Saturday, EST.